Our Fail-Safe Process

When searching for a virtual assistant, it is important to know that you are getting exactly what you expect and deserve. We go through an comprehensive process to find, hire, and train our VAs to be the best at their specific field. Our process ensures that you are getting a qualified and professionally trained virtual assistant.

• We use web and paid print ads to recruit the best in all parts of the country
• We have a diverse pool of applicants with majors in computer science, English, accounting, journalism, etc.
• MyOutDesk Inc. roster include 4-year university graduates as well as seasoned professionals.
• Our exhaustive pre-hire process filters candidates so only the most competent are interviewed

 
Testing and Interviews

• Qualified candidates are tested online, specific on the field of expertise
• Candidates are interviewed by phone in the Philippine office by our Filipino manager and background checks conducted.
• Selected candidates are also interviewed via Skype conferencing by our US-based managers.

 
Customized Training

• Once a VA is hired, they are enrolled in a meticulous training program consisting of over 160 hours or 1-month of custom industry-specific training
• Each VA’s training is customized according to their current skill set and what area they will be placed in with the client
• Our VAs are trained and guided by a diverse panel of experts in their fields of service. 

 
Matching Up VAs

• We are particular about matching our clients up with the right VA for their needs
• MyOutDesk Inc. managers hand pick VAs for each client. 
• VAs are trained in specific skills and are assigned to clients based on their expertise.

 
You Are Not Alone

• Your VA, operations manager located in the Philippines, and US-based Manager offer multiple levels of accountability.
• Your VA works in the comfort of their home while staying connected through Skype. They are consistantly monitored by the Operations Manager, providing the necessary supervision to reinforce responsibility and efficiency.
• We work on your schedule. Reach us anytime via phone, IM, email, or Skype.