Ecommerce Virtual Assistants
Let our Ecommerce virtual assistants manage your store and tackle customer service problems
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Our Ecommerce virtual assistants improve the customer experience & boost sales
Our Ecommerce virtual assistants provide storefront management, customer support, inventory management, and more.
Focus your energy into boosting sales, perfecting products, and bringing new ideas to market, while we handle the vital day to day tasks of your online store.
What can an Ecommerce Virtual Assistant do?
Online Store Management
- Oversee and manage the online store on platforms like Amazon, eBay, Etsy, Shopify, NetSuite, or in-house platforms
- Handle product addition and subtractions from the platform, filing, data entry, and document management
- Manage social media storefronts like Facebook Marketplace, Tiktok Shop, Commentsold
Order Management
- Ensure seamless order processing from payment to shipping, managing product returns, tracking and managing inventory levels
- Handle general administrative tasks, product addition and subtractions from the platform, filing, data entry, and document management
- Coordinate with dropshipping suppliers for incoming orders
Customer Service
- Respond to customer questions, inquiries, and concerns via email, phone, and social media, providing timely and helpful assistance
- Offer post-sales support, resolving customer problems, and ensuring a positive experience with the company
- Engage with customers to encourage product reviews and testimonials to build brand credibility and trust
Marketing
- Coordination & Distribution of email marketing campaigns to promote new product lines, merchandise, and follow-up review requests
- Manage social media accounts, posting engaging content, responding to comments, and fostering brand loyalty
- Coordination of company content for blog posts, product descriptions, and visual assets, to attract and engage customers
- Coordinate and assist with affiliate vetting, payouts, brand ambassadors
Accounting & Bookkeeping
- Handle accounts receivable, accounts payable, and reconciliation to maintain financial accuracy and efficiency
- Maintain accurate records of return and refund transactions
- Data entry for sales, expenses, purchases, and other financial activities, ensuring that all records are up-to-date
- Track invoice payments, follow up on overdue payments, and maintain a record of customer payments
Related services
Administrative
Sales Development
Customer Service
Get started
Hire an Ecommerce Virtual Assistant with MyOutDesk today.
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Book a personalized strategy session
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Co-create your success plan
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Get indispensable talent & resources
What Our Clients Are Saying
“Our VAs have migrated to bill payments, a lot. Time value of money is important in all aspects, and our VA’s have contributed to that level of accuracy. It’s just a beautiful thing. We also pair our VAs with our local project managers to get ready for the expansion we’re foreseeing.”
“I switched to an outsource Virtual Assistant about two years ago. I find they are more efficient than those in the USA because they don’t have all the distractions. They work very hard. MyOutDesk is great about giving support and making my billing easy. They are always trying to help with the training of my Virtual Assistants.”
“(Our VAs) we’ve helped teams hire over 1800 people and we’re diving into industries outside Real Estate. We leverage them in processes and procedures, they help us in sifting through candidates’ personalities, operating styles, profiles and more; phone conversations and follow-ups, interview schedules and more.”
“We hired our original VA and quickly expanded to 3 — we’re rocking phone calls, hitting 250-350 a day outbound! They’re talking to our candidates, screening them, getting them through the process of enrollment and generating revenue for us, big time! Each of them could replace 3 people for me.”
“I was nervous about hiring my 1st VA but MyOutDesk came highly recommended and I could not be more pleased. It’s been a short period of transitioning but I find myself with more time now, which I know in the long run is going to pay off huge dividends as I continue to build my business. I love the fact that I have a coach in conjunction with my VA that keeps us both on the right path to success for us all!”
“As a loan officer, I want to create relationships with REALTORS®, and I use my VA to help me acquire the relationship. He setup 51 one-on-one meetings with agents in the first quarter I had him, which is awesome because acquiring the relationship is what acquires the mortgage. My VA is so good that my schedule is booked solid!”
“MyOutDesk is a great option when you need a virtual assistant! They do all the heavy lifting to find the best candidate and assist with management in order to get up and running ASAP.”
“MyOutDesk has exceeded our expectations! The interview process was super easy and we had very good candidates to chose from. Our VA is outstanding, learns quickly and has great language skills. We highly recommend MyOutDesk to anyone who needs an addition to their team.”
“MyOutDesk is the perfect solution for my overall goals in the REO market. My virtual assistant has a lot of real estate knowledge, and what she doesn’t know, she picks up quickly. She has become a real asset to our team. I highly recommend MyOutDesk.”
“MyOutDesk has allowed me to start building my real estate team, starting with what I needed help with the most – lead generation. I’d highly recommend MyOutDesk to any agent like who is looking to get to the next level and ultimately build a real estate team.”
“MyOutDesk removes all of the extraneous work and lets you focus on working directly with people who support your business. We’ve been very happy with the quality of people they have available to work with, the ease of interacting with and training highly prepared candidates, and the efficiency of keeping accountability and compensation running smoothly.”
“Our Virtual Assistants are punctual, detailed, consistent, give us superlative work and are an important part of our team. This lets us increase business, frees up agents to go out on appointments and sell homes. We could not be more pleased with the level of work we receive from our virtual assistant team members!”
“Our first VA does a lot of the research we need in building our clients storybrand and sphere of connections, providing them with support; while our second VA helps our clients with their processes and inventory-related things. They both assist our copywriters in publishing, along with some website maintenance. They’re excellent in all those!”
“Our VA is a very important part of our business does a phenomenal job! She will learn anything we ask and doesn’t hesitate to self-inititate when necessary. Daniel Ramsey has done a fabulous job putting together the best of the best – We couldn’t be happier!!”
“Our agency goes hand-in-hand with our property inspections since we cater mainly to them but we’ve worked with other service industries. Our VAs handle two aspects: social media, helping them with posts, designs and content; and marketing, activating campaigns and maintaining them in automation sequences. They’re incredible!”
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