Indispensable Virtual Assistants for
Property Management
Hire a virtual assistant for your property management company so you can stay focused on keeping your properties full & tenants happy – not on repetitive paperwork & background checks.
Virtual Assistants for Improved Property Management Efficiency
MyOutDesk virtual assistants support property managers in tasks such as rent collection, tenant communication, maintenance coordination, and lease management. By outsourcing these functions, property management companies can streamline operations, deliver exceptional tenant experiences, and focus on property value optimization.
Our Virtual Professionals can utilize property management software and tools, enhancing efficiency in tasks like property listing management, tenant screening, and document organization. With the support of virtual assistants, property management companies can not only optimize their day-to-day operations but also proactively plan for the future by leveraging data-driven insights and strategic recommendations provided by their virtual assistant partners.
What an Property Management Virtual Assistant can do
Administrative Assistance
- Utilize property management software like AppFolio, Yardi, or Buildium for efficient property management
- Utilize property management software to manage tenant & vendor communication and maintain organized records
- Assist in organizing property maintenance and inspections
- Keep track of payment, lease and renewal dates to efficiently and effectively manage real estate portfolios
- Conduct tenant application and screening processes, including verifying rental history and employment
Accounts Receivable/Payable Support
- Call to remind and collect monthly rent payments and late fees to tenants’ accounts when applicable, following the terms of lease agreements
- Process rent payments received from tenants, reconciling payments and updating record
- Maintain detailed tenant account records, tracking rent payments, security deposits, and other financial transactions
Tenant Support
- Act as a point of contact for tenants, addressing property inquiries, requests, and concerns via phone, email, or messaging platforms
- Receive and log maintenance requests from tenants, ensuring timely and efficient coordination with maintenance staff or vendors
- Provide guidance on online payment platforms or direct tenants to appropriate payment channels
- Provide guidance to tenants during move-in and move-out procedures, including walkthroughs, security deposit refunds, and property condition documentation
Property Management Marketing Tasks
- Create and manage property marketing materials, including brochures, virtual tours, and property listings
- Assist in advertising vacant properties on various online platforms and social media
- Managing property listings on real estate websites and platforms like Zillow, Trulia, Realtor.com, and Apartments.com
- Interact with reviewers and prospective renters on social media such as Facebook, Twitter, Instagram, Google Maps, Yelp, and other review platforms
Related services
Administrative
Virtual Receptionist
Customer Service
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What Our Clients Are Saying
“My virtual assistant made me $43,000 in commissions less than half an hour ago, so if you’re still on the fence about hiring one, my advice is: just do it. The ROI on our virtual assistants is amazing – it’s definitely going to finish the year over 20x.”
“I have 2 VA’s with MyOutDesk. Our VA’s are amazing! They help us with BPO tasks, Craigslist, postlets, Facebook greetings, Zillow, IVR, metric spreadsheets, RealPro tasks, listing tasks, price reduction plans, finding comps, etc. I’m grateful for our VA’s daily!”
“People ask me how I can afford a virtual assistant. I can’t afford NOT to have one! Since hiring a virtual professional, my business has increased 322%. My VA handles my emails, phone calls, transaction work, everything I need help with. She’s like my partner.”
“MyOutDesk has exceeded our expectations! The interview process was super easy and we had very good candidates to chose from. Our VA is outstanding, learns quickly and has great language skills. We highly recommend MyOutDesk to anyone who needs an addition to their team.”
“We’ve been really happy with MyOutDesk’s resources. We have all our training and processes ready and all we really needed were good candidates to interview and MyOutDesk has provided that. We needed to plug someone in quickly and MyOutDesk made it possible!”
“(Our) VA in the property management side focuses on contracts, credit checks, application verifications, repair coordination, tenant/appointment viewings and vendors— she speaks really well and connects nicely with our tenants and property managers!”
“MyOutDesk has been instrumental in helping us find super talented VAs!” that fit our culture, help us grow our sales and handle our operations. They’re a wonderful company that provides great introductory training and we’re glad to be in business with them!”
“They (VAs) do so much support for our processors and loan officers — they make sure the documents are complete, they handle a lot of calls and verifications, data entry, follow-ups with 3rd parties. We still do a lot of in-house processes with our loan officers and processors, but our VAs make everything flow smoothly, bridging the gaps and saving 50-60% at least!”
“(Our VAs) we’ve helped teams hire over 1800 people and we’re diving into industries outside Real Estate. We leverage them in processes and procedures, they help us in sifting through candidates’ personalities, operating styles, profiles and more; phone conversations and follow-ups, interview schedules and more.”
We replaced someone in the office who wasn’t the right fit, and our VA’s been with us for more than 6 years!
“MyOutDesk has been incredible to work with. The time they have spent with me and helping me has been far and away more than I expected. I can’t remember ever working with a company that has been more helpful. I am thrilled to have found them and extremely excited about the opportunity we have in front of us to build our firm and grow profits. [I] highly recommend them.”
“We currently have 3 Virtual Assistants – they fit perfectly with the rest of our team and have a superior work ethic. Their communication is excellent as well as their ability to problem solve and learn quickly. We highly recommend you give them a try!”
“Our Virtual Assistants are punctual, detailed, consistent, give us superlative work and are an important part of our team. This lets us increase business, frees up agents to go out on appointments and sell homes. We could not be more pleased with the level of work we receive from our virtual assistant team members!”
“As a loan officer, I want to create relationships with REALTORS®, and I use my VA to help me acquire the relationship. He setup 51 one-on-one meetings with agents in the first quarter I had him, which is awesome because acquiring the relationship is what acquires the mortgage. My VA is so good that my schedule is booked solid!”
“Because we’re in an investments and securities business, our client information and handling needs a US-based person with advanced biometrics access — but our VAs are excellent for tasks that revolve around supplementary data collection and entry. Our VAs take in all the data, plots them in our systems and the systems drop them into our models for underwriting”
Helpful Resources
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