Indispensable Virtual Assistants for
Property Management
Hire a virtual assistant for your property management company so you can stay focused on keeping your properties full & tenants happy – not on repetitive paperwork & background checks.
Virtual Assistants for Improved Property Management Efficiency
MyOutDesk virtual assistants support property managers in tasks such as rent collection, tenant communication, maintenance coordination, and lease management. By outsourcing these functions, property management companies can streamline operations, deliver exceptional tenant experiences, and focus on property value optimization.
Our Virtual Professionals can utilize property management software and tools, enhancing efficiency in tasks like property listing management, tenant screening, and document organization. With the support of virtual assistants, property management companies can not only optimize their day-to-day operations but also proactively plan for the future by leveraging data-driven insights and strategic recommendations provided by their virtual assistant partners.
What an Property Management Virtual Assistant can do
Administrative Assistance
- Utilize property management software like AppFolio, Yardi, or Buildium for efficient property management
- Utilize property management software to manage tenant & vendor communication and maintain organized records
- Assist in organizing property maintenance and inspections
- Keep track of payment, lease and renewal dates to efficiently and effectively manage real estate portfolios
- Conduct tenant application and screening processes, including verifying rental history and employment
Accounts Receivable/Payable Support
- Call to remind and collect monthly rent payments and late fees to tenants’ accounts when applicable, following the terms of lease agreements
- Process rent payments received from tenants, reconciling payments and updating record
- Maintain detailed tenant account records, tracking rent payments, security deposits, and other financial transactions
Tenant Support
- Act as a point of contact for tenants, addressing property inquiries, requests, and concerns via phone, email, or messaging platforms
- Receive and log maintenance requests from tenants, ensuring timely and efficient coordination with maintenance staff or vendors
- Provide guidance on online payment platforms or direct tenants to appropriate payment channels
- Provide guidance to tenants during move-in and move-out procedures, including walkthroughs, security deposit refunds, and property condition documentation
Property Management Marketing Tasks
- Create and manage property marketing materials, including brochures, virtual tours, and property listings
- Assist in advertising vacant properties on various online platforms and social media
- Managing property listings on real estate websites and platforms like Zillow, Trulia, Realtor.com, and Apartments.com
- Interact with reviewers and prospective renters on social media such as Facebook, Twitter, Instagram, Google Maps, Yelp, and other review platforms
Related services
Administrative
Virtual Receptionist
Customer Service
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What Our Clients Are Saying
“I have 2 VA’s with MyOutDesk. Our VA’s are amazing! They help us with BPO tasks, Craigslist, postlets, Facebook greetings, Zillow, IVR, metric spreadsheets, RealPro tasks, listing tasks, price reduction plans, finding comps, etc. I’m grateful for our VA’s daily!”
“Our VA focuses on various aspects of the business and frees up time for our office administrator, who is physically in the office and being pulled in many directions that need extra focus and are extremely critical for us. Our VA also helps with our customer relations and support, they’re great with taking care of people!”
“My experience with MyOutDesk has been great! My VA is responsive, hardworking, motivated, eager to learn & optimistic about prospecting for me. She values her job and appreciates the work. It’s a great addition to my business and I highly recommend MyOutDesk!”
“People ask me how I can afford a virtual assistant. I can’t afford NOT to have one! Since hiring a virtual professional, my business has increased 322%. My VA handles my emails, phone calls, transaction work, everything I need help with. She’s like my partner.”
“We’ve been very pleased with the amount of escrows opened by our MyOutDesk virtual assistants. I really like working with our virtual assistants – its a game changer and massive value to our real estate partners! I strongly recommend hiring a mortgage virtual assistant today, the return on investment you’ll see will be absolutely tremendous!”
“I get 250 emails a day, so one of the first things I set my VA up to do is scrub my inbox. Now she maintains my trend report, my success spreadsheet, she’s doing transaction management for us along with web-design & general marketing. We’re having phenomenal results.”
“It was frustrating back when we were scaling Boomtown, trying to find the right people & delegate to break through the ceiling. Many of my customers have that problem also. There’s a lot that goes into finding the right talent, and MyOutDesk does a fantastic job of that for its customers.”
“Our Virtual Assistants are punctual, detailed, consistent, give us superlative work and are an important part of our team. This lets us increase business, frees up agents to go out on appointments and sell homes. We could not be more pleased with the level of work we receive from our virtual assistant team members!”
“Make the mindset shift to being your own CEO. Why are you still entering your listings yourself? Our best clients are using MyOutDesk virtual assistants to do all of this. Do you want to make $2,400 a hour prospecting or waste time entering listings? It’s all about leverage.”
“Our first VA does a lot of the research we need in building our clients storybrand and sphere of connections, providing them with support; while our second VA helps our clients with their processes and inventory-related things. They both assist our copywriters in publishing, along with some website maintenance. They’re excellent in all those!”
“Our Virtual Assistants are able to do the job better than the local people, raising the bar! They are more mature, more experienced, more grateful and more committed to what they were doing and raised the bar for all our other employees!”
“I switched to an outsource Virtual Assistant about two years ago. I find they are more efficient than those in the USA because they don’t have all the distractions. They work very hard. MyOutDesk is great about giving support and making my billing easy. They are always trying to help with the training of my Virtual Assistants.”
“With my VA, I can reduce the costs and open up more revenue which I can give back to more clients with a better customer experience. My VA helps me build and market my brand over social media channels, edit my content and deliver them to the right audience—depending on which aspect of my businesses and personal life.”
MyOutDesk is the only VA company so far that I’ve kept someone long-term, I have the last few months, let go of like three or four different short-term professionals there, there was a lot of overpromise, underdeliver.
“MyOutDesk has exceeded our expectations! The interview process was super easy and we had very good candidates to chose from. Our VA is outstanding, learns quickly and has great language skills. We highly recommend MyOutDesk to anyone who needs an addition to their team.”
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Frequently Asked Questions
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