Indispensable Virtual Assistants for
Property Management
Hire a virtual assistant for your property management company so you can stay focused on keeping your properties full & tenants happy – not on repetitive paperwork & background checks.
Virtual Assistants for Improved Property Management Efficiency
MyOutDesk virtual assistants support property managers in tasks such as rent collection, tenant communication, maintenance coordination, and lease management. By outsourcing these functions, property management companies can streamline operations, deliver exceptional tenant experiences, and focus on property value optimization.
Our Virtual Professionals can utilize property management software and tools, enhancing efficiency in tasks like property listing management, tenant screening, and document organization. With the support of virtual assistants, property management companies can not only optimize their day-to-day operations but also proactively plan for the future by leveraging data-driven insights and strategic recommendations provided by their virtual assistant partners.
What an Property Management Virtual Assistant can do
Administrative Assistance
- Utilize property management software like AppFolio, Yardi, or Buildium for efficient property management
- Utilize property management software to manage tenant & vendor communication and maintain organized records
- Assist in organizing property maintenance and inspections
- Keep track of payment, lease and renewal dates to efficiently and effectively manage real estate portfolios
- Conduct tenant application and screening processes, including verifying rental history and employment
Accounts Receivable/Payable Support
- Call to remind and collect monthly rent payments and late fees to tenants’ accounts when applicable, following the terms of lease agreements
- Process rent payments received from tenants, reconciling payments and updating record
- Maintain detailed tenant account records, tracking rent payments, security deposits, and other financial transactions
Tenant Support
- Act as a point of contact for tenants, addressing property inquiries, requests, and concerns via phone, email, or messaging platforms
- Receive and log maintenance requests from tenants, ensuring timely and efficient coordination with maintenance staff or vendors
- Provide guidance on online payment platforms or direct tenants to appropriate payment channels
- Provide guidance to tenants during move-in and move-out procedures, including walkthroughs, security deposit refunds, and property condition documentation
Property Management Marketing Tasks
- Create and manage property marketing materials, including brochures, virtual tours, and property listings
- Assist in advertising vacant properties on various online platforms and social media
- Managing property listings on real estate websites and platforms like Zillow, Trulia, Realtor.com, and Apartments.com
- Interact with reviewers and prospective renters on social media such as Facebook, Twitter, Instagram, Google Maps, Yelp, and other review platforms
Related services
Administrative
Virtual Receptionist
Customer Service
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What Our Clients Are Saying
“There are many tasks in real estate that are not dollar productive for a top producing agent—important but not necessarily the best use of my time. I started with some online work and I now have graduated to 3 full time virtual assistants with MyOutDesk. To think that someone half way around the world is a key member of my team is awesome. I’m contributing to our global economy and becoming more profitable at the same time. Simply awesome!!!”
“Best cost-to-benefit ratio, we’re getting at least 5x what we pay them back in return! With our VAs, they’ve made our local people to really step up to what they’re best at—focus more on projects, and closing deals, instead of overwhelming admin tasks.”
MyOutDesk is the only VA company so far that I’ve kept someone long-term, I have the last few months, let go of like three or four different short-term professionals there, there was a lot of overpromise, underdeliver.
“We’ve had systems in place for a while, but since getting our VA, we’ve noticed more time devoted to our buyers and seller and actually more time to be able to follow up on leads rather than following up on checklists of listings and closings. MyOutDesk is a very innovative and cost effective company and they strive hard to please. Our VA is excellent. She’s very service focused and picked up the flow of operations quickly.”
We replaced someone in the office who wasn’t the right fit, and our VA’s been with us for more than 6 years!
“I have 2 VA’s with MyOutDesk. Our VA’s are amazing! They help us with BPO tasks, Craigslist, postlets, Facebook greetings, Zillow, IVR, metric spreadsheets, RealPro tasks, listing tasks, price reduction plans, finding comps, etc. I’m grateful for our VA’s daily!”
“I get 250 emails a day, so one of the first things I set my VA up to do is scrub my inbox. Now she maintains my trend report, my success spreadsheet, she’s doing transaction management for us along with web-design & general marketing. We’re having phenomenal results.”
“We couldn’t be happier. We had a daunting job that had been on the back burner for too long. We had all become so busy but it just could not wait any longer and I was bound and determined to find a way to clean up and requalify our database in time for our holiday card mailing. Orlan rolled up his sleeves and got to work, making 30-40 calls a day. His communication was excellent and I am particularly grateful as he has uncovered 2 sellers and a buyer in just 3 weeks. He has more than paid for himself!”
“We’ve found MyOutDesk VAs to be professional, attentive, very coachable and responsive to instruction. It’s been cost-effective, and certainly provides value based on their skillsets. In terms of recruiting, they understand our objectives and they’re highly focused on delivering on them.”
It’s more instrumental with our Virtual Assistants — we’re able to get more value for the price of what we pay for!
“MyOutDesk removes all of the extraneous work and lets you focus on working directly with people who support your business. We’ve been very happy with the quality of people they have available to work with, the ease of interacting with and training highly prepared candidates, and the efficiency of keeping accountability and compensation running smoothly.”
“(Our VAs) we’ve helped teams hire over 1800 people and we’re diving into industries outside Real Estate. We leverage them in processes and procedures, they help us in sifting through candidates’ personalities, operating styles, profiles and more; phone conversations and follow-ups, interview schedules and more.”
“My experience with my VA through MyOutDesk has been wonderful. I was able to select a VA that fit my team. She responds in a very timely manner to tasks I request she does, works hard, and listens to my feedback. I was thankful for the interview process that took place at the beginning of my time with MOD. It was nice to have the final say in who joined my team.”
“MyOutDesk has freed up my life! People say that time is money, but time is so much more valuable than money – and with MyOutDesk I’ve been able to get my time back and my life back. I’m spending less time working and making more money.”
“A MyOutDesk virtual assistant can help your office provide a consistently higher level of service from recognition to communication, to the calendar, to anything you can imagine. Having my virtual assistant has just been transformational for me. I really love my VA, she’s fantastic!”
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